Change management
We support change through customized tools and processes that enables our clients to mobilize people deep in the organization. Our logic is simple: There cannot be change without learning and when we learn we cannot avoid to change.
Leadership and coaching
We call our Leadership Concept, "100%". The leadership challenge in
today's organizations is to provide a platform for performance that
give 100% of the employees the opportunity to utilize 100% of their
potential.
Values, Culture and Ethics
Culture is build not through words but through actions. Trust is build
not trough words but trough actions. Our tools are design to support
dialogue on these difficult but crucial issues.
Customer Responsiveness, Service and Sales
"The Moment of Truth" is when we are face to face with our customers.
This is the moment when all promises and expectations are fully met or
not. This is the moment when investments in R&D, Product
development, Logistics, Marketing and Brand either pays off or not. Our
Customer focus and sales workshops are designed to prepare your
front-line for this meeting with your most valuable asset, the
Customer.
Finance and Economics
Financial targets and models become more and more sophisticated. The
problem is that more and more people find it increasingly hard to
understand how the metrics connect to their daily activities and
priorities. By applying our pedagogical concepts to these issues we are
able to make better connections between their work and the bottom
line.